Sales conditions, order process and delivery

Conditions of sales, order process and delivery scuba diving Sales conditions, order process and delivery

Sales conditions, order process and delivery

 

Terms and Conditions

 

Our postage rates are calculated by weight and country, we could deliver via our courier (this is a delivery with a tracking number) or by Italian Post ( is cheaper but there is no tracking number and it takes more days).

Delivery times are usually 3-4 days on Stock items to Europe via courier, if you need special conditions to other countries or you want the delivery by Post please contact us by email to know the conditions.

Courier service is only available for working week deliveries.

Remember its Free Delivery to Italy on all orders over 100 euro if paying by credit card or wire transfer.

VAT is included in all prices displayed in the catalogue, but for countries not in European Union and for Suisse we could do the Tax Free.

Acquasub is a shop located in Genoa ( just near the Aquarium), Gramsci street number 53 R zip code: 16126.

 

Making a purchase :

 

To make a purchase you have to log in,

If it is your first time on our website you have to register with your data and then choose a name to log in and a password.

Browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart.

After you have finished your selection, click on shopping cart and you will be asked some information to pass the order. Please write in the Note space your particular needs, also if you need the tax free conditions)  and be sure to write well your shipping address.

If the item is not available or not in stock we will email notification. If your item is not in stock, we will back order for you. You will always be e-mailed with the option to cancel your order if you would rather not wait

Incorrectly ordered goods will be charged freight on return.
Correctly ordered but faulty goods will be collected from customer FOC and replacement product will be re-delivered FOC.

 

Payment:

Credit Card: we accept Visa, MasterCard, Maestro, PAYPAL  NO American Express.

We usually process payment when the order is star to be shipped.

You may send your credit card information via phone, fax, mail or skype.

Alternatively you can do a wire transfer or pay via Pay Pal. In these case we send you after checking your order, a mail with the bank data or a request of pay pal payment.

 

 
Warranty:
Our products have a 2 years warranty from the receipt date. 
In any package we send the receipt is on the envelope put on the package itself.

 

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